Frequently Asked Questions

Everything you need to know about your Hayati shopping experience.

How can I track my Hayati order?

Once your order is shipped, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.

What is your return policy for apparel?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

Do you offer international shipping?

Yes, Hayati ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I ensure I choose the right size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your fabrics sustainably sourced?

At Hayati, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in our seasonal collections to minimize our environmental footprint.